Motivate your call centre, retail staff or sales team

It can be a challenge managing and motivating staff in call centers or across multiple geographic locations. That's why we've harnessed the online environment and developed cost effective incentive programs that are easy to implement and manage.

Using a microsite and regular email communications, the program acts as a booster to help your staff achieve specific objectives that may not be part of their core responsibilities but are still important to the business. For example, gathering client or prospect contact details and permissions or issuing passwords to clients to enable them to transact online.

What you get

Our simple process helps you create the right program for your needs.

• Complete communications program tailored to suit your staff and team dynamics
• Program microsite and database for capturing and tracking results
• Supporting program marketing material
• Program management with results monitored daily or in real time, if required
• Development of a rewards structure, which could include a customised rewards catalogue and a mechanism for participants to redeem accrued points for prizes online
• Ongoing program communications (e.g., tracking and reminder emails) as well as special bonus day communications and rewards

...and most importantly, a program that puts you and your staff on the path to achieving your objectives.

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